Privacy Policy

Section 1 - What do we do with the information?
In our online store, as part of the buying and selling process, we collect the personal information that you provided us: name, address and e-mail, payment and billing data.
When you browse our website we automatically receive your IP address. This will permit us to learn about your browser and operative system.

Section 2 - Consent
When you give us personal information to conclude any transaction, to verify the credit card, to place an order, to organize a delivery or return a purchase, it means you agree with the payment and are using it for that specific reason.
If we ask for personal data by another reason as marketing, we will ask you directly for your consent or will give you an opportunity to refuse it.
How do I cancel my consent?
If you change your mind after you have given your consent you may always ask to cancel it by contacting us at online@merceariadasflores.com.

Section 3 - Disclosure
We may be obliged to reveal your personal information in any case that is obliged by law enforcement or if you have violated our Terms and Conditions of Service.

Section 4 - Server
Our website is housed in our supplier that provides us the e-commerce on-line platform and allows us to sell products and services.
Your data is stored in a high security server, service provided by our supplier of services.

Section 5 - Payment:
When you chose a direct payment gateway to conclude your purchase, your data will be managed through the Payment Card Industry Data Security Standard (PCI-DSS).
Mercearia das Flores will never store any data about your credit card. Payment will be done by you in a Redeunicre website.
For further details, you may consult Redunicre page.

Section 6 - Third party services
In general, the service providers used by us will only collect, use and disclosure your information in a way that is necessary to allow them to perform the services they provide us.
Nonetheless, some third party's service providers, such as payment gateways and other payment transaction processors have their own privacy policies regarding the information you need to provide in order to complete your purchase transaction.
For these service providers, we recommend that you read their privacy policies so that you can understand how your personal information will be used by them.
In particular, remember that certain service providers may be located in a different jurisdiction.
If you chose to continue a transaction that involves the services of a third-party provider, your information may be subjected to the jurisdiction laws in which the service provider or its facilities are located. For example, if you are located in Portugal and your transaction is processed by a payment gateway located in the United States, the personal information you provide when concluding your order, may be subjected to disclosure according to the legislation in that country, including Local Nacional Law.
After leaving our website when you go to a third-party website or application, you are no longer subjected to this Privacy Policy or Terms and Conditions of Service of this website.
Links: when you click in our website links, they may direct you to another website. We are not responsible for the privacy practices of other websites and encourage you to read their declarations of privacy.

Section 7 - Security
To protect your personal information, we take the maximum precautions and follow the best practices to make sure they are not being lost, misused, accessed, given disclosure, changed or destroyed.
If you provide us with your credit card data, these are encrypted using Secure Socket Layer (SSL) technology. Although no transmission method through the Internet or electronic storage is 100% safe, we follow all the requirements of the PCI-DSS and implement additional patterns, generally accepted.

Section 8 - Cookies
Here is a list of the cookies we use. We list them so that you can chose if you want or not to opt for cookies:
- ShoppingBag
- NetUsers

Section 9 - Consent age
By using this website, you declare that you are full of age, in your country, district, residency region, or that you are full of age and allow one of your dependent minors to use this website.

Section 10 - Changes to this Privacy Policy
We have the right to change this privacy policy at any moment so you are strongly advised to analyze it frequently.
Changes and clarifications are applicable immediately after its publication in the website.
If we make alterations to this policy we will notify them here, to inform you about the data we collect, how we use it and under which circumstances.
If our website is acquired or merged with another company, your information may be transferred to the new owners, so that they may continue this activity.
Questions and contact information
In case you wish to: access, correct, change or exclude any personal information, register a complaint or obtain more information, please contact our team through the following email address: online@merceariadasflores.com