Dispute Mechanisms

In accordance with Portuguese legal act n.144 / 2015, of September 8th, 2015, we indicate the Entity for Alternative Dispute Resolution that can be contacted in case of conflict, in the purchase of a product or service referenced on this website.
It should be noted that, when necessary, this solution compared to the judicial procedure is usually faster, less protocolary and less costly.
Therefore, if you are dissatisfied and want to expose your situation you can do so by contacting an Alternative Dispute Resolution Body.
Entitie of Alternative Dispute Resolution: www.cicap.pt